We must clarify the inaccuracies in your comment. The $3,255.80 is mandated tariff which charged by China Fiance Ministry from 1-Dec-2024. (outlined in your contract as FORCE MAJEURE government decisions). We completed production on 21 April and kept your stock for 7 months for free. Claim of "holding aluminum hostage" is a false accusation. We had been requiring you to arrange shipment. You did not listen to our advice and you wanted to cancel the order directly with all your money back. We claimed that we need the 7-month stock charge and re-melting charge(you call this holding aluminum hostage) Andrea and Joanna always gave fast responses and suggestions. Alibaba is impartial and confirmed our compliance with the contract after investigation. They did not support your unreasonable demand and you gave them negative and distorted comments. We thought we had reached the agreement after payment. We regret your dissatisfaction but our actions is transparent, professional, and reasonable